Solutions · By channel · By audience

Built for the teams closest to the SKU.

eCommerce Insights groups by the channel you sell on, who you are, and which AI engine is writing you out of the answer. Shopify-first, with native connectors for Amazon, Adobe Commerce, BigCommerce, WooCommerce, and headless storefronts.

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No credit card · 6 channels · 6 AI engines

Solution map

→ For Shopify
→ For Amazon
→ For Adobe Commerce
→ For BigCommerce
→ For WooCommerce
→ For Headless
→ For D2C / Agencies / Multi-brand
→ SKU tracking · PDP · Agentic

By channel

Pick the storefront you ship on.

Shopify is eCommerce Insights's lead channel; the connector is the most complete. Native connectors for Amazon, Adobe Commerce, BigCommerce, WooCommerce, and headless storefronts are shipping through 2026.

Lead channel

For Shopify

Variant-aware tracking, metafield push, Shopify Plus tier. The native workflow for catalogs that already live in Shopify admin.

Open Marketplace

For Amazon

Rufus tracking plus LLM citations for Amazon Seller Central and Vendor Central catalogs. Recommendations mapped to bullet attributes and A+ content.

Open Enterprise D2C

For Adobe Commerce

Adobe Commerce and Magento Open Source catalogs. PDP optimization that respects attribute sets and configurable product hierarchies.

Open Mid-market D2C

For BigCommerce

BigCommerce-native product tracking, schema audits, and channel-aware PDP recommendations. Catalog API integration with audit trail.

Open WordPress D2C

For WooCommerce

WooCommerce product tracking, schema generation, and AI-visibility recommendations. WP-CLI and REST API. Plays nicely with Yoast and Rank Math.

Open Custom stack

For Headless

commercetools, Shopify Hydrogen, Saleor, Medusa, and bespoke stacks. API-first integration; channel-agnostic scoring against any product feed.

Open

By audience

Pick the team you run.

eCommerce Insights fits three distinct buyer postures. The product is one codebase; the posture changes per audience.

D2C

For D2C brands

Built for the D2C team of three. Lean workflows, plain-English diffs, no enterprise procurement gauntlet.

Open Agency

For agencies

One login, every client brand. Multi-seat pricing, branded reports, and a client-portal mode. White-label is Early access.

Open Portfolio

For multi-brand

Portfolio roll-ups for holding companies and PE portcos. Central IT approval, brand-level permissions, one SSO.

Open

Platforms we track

Six engines that matter to D2C. Two more on request.

eCommerce Insights tracks SKU-level citations and share across the AI shopping and search engines your buyers are actually using — in the order that matters for a Shopify brand, not alphabetical.

Platform · 01

ChatGPT

ChatGPT Shopping surfaces 1–3 product cards per query (as of Q1 2026). Track which ones are yours.

Platform · 02

Perplexity

Perplexity Shopping and Buy with Pro cite 3–7 sources per answer. Citation density is the lever.

Platform · 03

Google AI Overviews

AI Overviews and AI Mode, tracked separately from classic SERPs. Shopping carousel visibility included.

Platform · 04

Gemini

Grounded Gemini answers in the Gemini app and Workspace contexts. Different grounding than AI Overviews.

Platform · 05

Claude

Claude's web-search citations and Artifacts. Source-attribution-heavy; review sites punch above their weight.

Platform · 06

Copilot

Microsoft Copilot in Bing and Edge. Carries Bing's index weight behind it; a quiet contributor to D2C sessions.

Marketplace · Early access

Rufus (Amazon)

Tracked on request for brands with an Amazon presence. Standard on the Warehouse tier.

Marketplace · Early access

Sparky (Walmart)

Tracked on request for brands with a Walmart Marketplace presence. Standard on the Warehouse tier.

See all platforms

Features

Two tracks. One product.

Track

SKU-level tracking

The unit of revenue is the SKU. That's the unit eCommerce Insights tracks — variant-aware, engine-by-engine, refreshed weekly or daily depending on plan.

Open Fix

PDP optimization

Diff-style recommendations for titles, descriptions, bullets, schema, and metafields. Human approves every change. Push to Shopify is Early access.

Open

Category reference: schema.org/Product — the vocabulary eCommerce Insights's recommendations target.

Questions

Solutions FAQ.

Which eCommerce Insights solution should a Shopify brand start with?

Shopify brands almost always start with the For Shopify solution and the SKU-level tracking feature page. Those two cover the primitive — every product tracked across six AI engines — and the Shopify admin integration. PDP optimization follows naturally once the first scan surfaces where the gaps are.

Does eCommerce Insights work for agencies managing multiple Shopify brands?

Yes. The For agencies solution describes multi-brand seats, per-brand scoring, and white-labeled reports (early access). Agencies pay per brand under management, not per user, so analysts can log in without seat metering.

Which AI engines does eCommerce Insights track?

ChatGPT, Perplexity, Google AI Overviews, Gemini, Claude, and Copilot on every plan. Rufus (Amazon) and Sparky (Walmart) are available on request for brands with significant marketplace presence. See the platforms index for engine-specific tracking detail.

How is PDP optimization different from AI content tools?

eCommerce Insights outputs diffs against your existing Shopify PDPs — a specific title rewrite, a specific bullet change, a specific Product schema field to fill — tied to the AI-visibility gap that prompted it. Your team approves each diff. Generic AI content tools produce copy without a visibility signal; eCommerce Insights produces changes anchored to measurable AI citation behavior.

Start with your catalog, not a pitch deck.

14-day free trial. No credit card. Connect your Shopify store in under five minutes.

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