One login. Every client brand. Reports clients actually read.
AI visibility is a new billable line — but only if reporting on it doesn't eat the margin. eCommerce Insights gives a seven-person agency per-brand workspaces, product-level scores across six engines, and a Friday PDF per client, without hiring a second specialist.
Clients are asking about ChatGPT. The retainer needs an answer.
Multi-brand without tab chaos.
Switch brands from a dropdown; roll the whole book up to one view — which brands are gaining citations, which are losing, which need attention this week. Role-based access for owner, specialist, and read-only. Every dashboard state is bookmarkable.
Branded PDFs replace the slides marathon.
Monthly exports carry your logo and narrative: per-SKU scores, week-over-week deltas, co-cited competitors, and the diffs your team shipped. The PDF does the work a quarterly screen-share used to.
The grader is your pitch deck.
Run a prospect's store through the free SKU Visibility Grader before the call. Walking in with their own scored catalog beats walking in with a capabilities slide.
You can't bill for "your brand was mentioned."
Brand trackers like Profound and Otterly report mention share across AI engines — credible numbers, enterprise-shaped workflows (per their sites, as of mid-2026). For an agency, the problem is what happens after the report: the client asks "so what do we change?" and a brand-level mention count has no answer.
eCommerce Insights ends every report with a shipped-work section: the PDP diffs your team approved and pushed this month, and the score deltas they produced. That's a retainer line that renews. Comparisons: vs Profound · vs Otterly · vs Ahrefs Brand Radar if your stack already includes a suite.
New client to first report in a business day.
Connect the store
Documented onboarding SOP plus a category-tuned query bank generator. Agency & Enterprise onboarding includes help with your first three client setups. The playbook.
First scan in 24h
Every SKU scored on citation and agent-readability across the six engines. The baseline report anchors the engagement.
Approve and ship diffs
Specialists work the per-brand diff queue; approved changes push through the client's Shopify admin or export as CSV. Every change attributed.
Friday PDFs
One branded PDF per client: scores, deltas, shipped work. Client-portal mode for clients who want a live view. Early access
Agencies run the Agency & Enterprise tier.
Starter and Growth fit single brands; an agency book belongs on Agency & Enterprise, where pricing follows brands under management and your analysts log in without seat metering. Testing the product on one pilot client first on a standard plan is a reasonable path — several agencies start exactly that way.
If you build on Shopify client work, the onboarding SOP is designed to slot into a Shopify Partners practice: connect via the client's admin, baseline in a day, report monthly.
Frequently asked questions
Can I white-label the client reports?
White-label is Early access on the Agency & Enterprise tier. Today: PDF exports carry your agency's logo and color mark, and client-portal mode strips eCommerce Insights branding from the shared dashboard view. Fully custom report domains are on the roadmap.
How do seats work across client brands?
Agency & Enterprise pricing is per brand under management, not per user. A seven-person team running 18 brands pays for the 18 brands; analysts and specialists log in without seat metering under reasonable usage. Adding the 19th brand doesn't trigger a re-contract.
Can I resell eCommerce Insights inside a retainer?
Yes — most agencies bundle it as a retainer line item rather than a pass-through resale. The Agency & Enterprise tier is priced so an agency can add a monthly AI-visibility line per client and hold margin. Contact sales for agency pricing; there is no rigid seat math.
Do client brands get their own logins?
If you want them to. Client-portal mode (Early access) gives each brand read-only access to its own dashboard and digest while the agency keeps approval rights. Many agencies skip portals entirely and ship the monthly branded PDF; both postures are supported.
How fast can I onboard a new client brand?
Connected, scanned, and reporting within a business day. The onboarding playbook covers store connection, a category-tuned query bank, and the first baseline report — and Agency & Enterprise onboarding includes help with your first client setups. The free grader doubles as a pitch-deck artifact before the engagement starts.
Ask AI about eCommerce Insights for agencies
Have your preferred AI engine summarize this page for your book of clients.
Your retainer just grew a line item
Per-brand pricing. No per-seat surprises.
Agency & Enterprise tier onboarding, branded PDFs, and a DPA when your clients ask for one.
18 brands · 1 login · Friday PDFs