Neiman Marcus | Luxury Fashion

Total Reviews:

1 Year Trend

Product Quality Score (PQS) is a measure of product quality and is scored out of 100.A Product Quality Score of 51 means that 51% of the customer feedback was positive and (49%) of the customer feedback was negative. A PQS closer to 100 indicates that a product has few issues overall and is Wow/Great.

Weak

1 - 49

Fair

50 - 69

Good

70 - 79

Great

80 - 89

Wow

90 - 100

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Feb 27, 2023

Crash crash crash.Every single time I use this app, it crashes. Without fail. And every time I check out - crashes. Its insanely irritating and completely user unfriendly. Also, why do I need to enter my full card number when I check out? What is even the point in storing it then? I literally have NEVER written an app review before this, thats how much I dislike this app and its lack of functionality.

Feb 19, 2023

Hmm there seems to be a problem.Seems to be problem every time I click on an item to view it. Wont show me details or let me add to bag or buy now. Horrible app.

Feb 19, 2023

Great UI, but bug ridden.When the app works, its great... Other than that, the app has a tendency to crash right at check-out.

Feb 13, 2023

Chat doesnt work.The chat feature doesnt work at all. Whenever I send a message, its nonexistent. J have to use my laptop or call to be able to talk to an associate.

Feb 10, 2023

Overall Great Just Needs Landscape Mode.Was surprised to find Stefano Ricci here, not available on Farfetch, Macys, Nordstrom, Selfridges or SSENSE so that is definitely a plus. My 5 star when I can use it in landscape mode.

Feb 03, 2023

Crash Crash Crash.Ive never used a retail app that crashes as much as this one does, After setting up my search filters and scrolling through the results, the app either swipes off the page or reverts back to the Neiman Marcus Signature page. Extremely frustrating. I was on a mission for a dress, so I reentered my search parameters at least three additional times. Each time, the app crashed. The app is updated.

Feb 02, 2023

This ap..This ap is horrible. It drops several times in 10 min. I will be trying to buy and it drops , and I have to go back and start all over. It literally turns off. So frustrating!

Feb 01, 2023

Jan 21, 2023

Thank you, Vilma!!.Its always a pleasure being able to shop with Vilmas assistance at the Home Dept of the Lenox Square store. Very professional, customer service oriented and very kind. Best Regards, Laura W

Jan 16, 2023

Disappointing Degradation.This company used to be so stylish and had such class. Now I open the app and the first image I see looks like a young hooker! What has happened to this company and why has it lost its moral compass? They may still have many nice things but I'm not going to support a business who depicts women in this way? A SAD AND DE-EVOLUTION!!

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