Does Zippo make good products? We`ve analyzed customer feedback for of the products produced by Zippo and have determined that this brand has a product quality score of 62 which is Fair.

Total Reviews:

988

1 Year Trend

Product Quality Score (PQS) is a measure of product quality and is scored out of 100.A Product Quality Score of 62 means that 62% of the customer feedback was positive and (38%) of the customer feedback was negative. A PQS closer to 100 indicates that a product has few issues overall and is Wow/Great.

Weak

1 - 49

Fair

50 - 69

Good

70 - 79

Great

80 - 89

Wow

90 - 100

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Mar 22, 2023

5 stars!.Great customer service and product works as anticipated. Instructions on the back of package are very clear and understandable if needed.

Mar 22, 2023

Stopped working after 3 uses.Stopped working. I added more lighter fluid to see if that was the issue but it still doesnt work.

Mar 22, 2023

Absolute garbage.These inserts are absolute garbage. I went through three of the single inserts, none lasted. The third one I bought through Amazon, which I don't recommend. They won't refund money, nor apparently will they honor the warranty, unless of course you "tell on them" to Amazon, then they jumped. After months, they finally sent a double torch insert. Now I was only able to use it the first fill. After that it no longer worked. While it did your options were either blowtorch or nothing. What happened t

Mar 22, 2023

total disapointment.This product seems nice in theory, but is a complete disappointment. It hardly holds enough fuel to make it through one day of use. After its first fill it hardly functions, is not reliable, and in my opinion is a complete waste of time and money. I would not buy this product unless you enjoy things that never work.

Mar 22, 2023

Does as it should.....It holds enough to refill my Zippo....

Mar 22, 2023

Should be larger..I know it is a pro/con thing, but I want 12 hour refill for my hand warmer. Also, it's easy to unscrew the wrong side and open the tank rather than the top. And pouring is slow, labor intensive, and awkward.

Mar 21, 2023

Doesnt work.Flicked the lighter for several minutes and only smoke came up. Doesnt light.

Mar 20, 2023

It's a Zippo product!!.Superior Craftmanship like All Zippo Stuff!

Mar 20, 2023

Very good value..It works great and lasts a long time.

Mar 20, 2023

Great!!!.I love this kind of lighter really cool now that I can put it in my favorite zippo shell. First one arrived broken but shipped it out and refunded and immediately replaced with a working unit no problem at all!!! Easily filled and works for about 3-4 mins of lighting on a decent sized flame before having to refill with butane.

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