Does PROMISE make good products? We`ve analyzed customer feedback for of the products produced by PROMISE and have determined that this brand has a product quality score of 73 which is Good.

Total Reviews:

129

1 Year Trend

Product Quality Score (PQS) is a measure of product quality and is scored out of 100.A Product Quality Score of 73 means that 73% of the customer feedback was positive and (27%) of the customer feedback was negative. A PQS closer to 100 indicates that a product has few issues overall and is Wow/Great.

Weak

1 - 49

Fair

50 - 69

Good

70 - 79

Great

80 - 89

Wow

90 - 100

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Mar 19, 2023

High end at a low price.I wanted a nice looking wind proof lighter with a punch included and bought this because it was priced right. I'm tired of losing expensive lighters. This lighter looks very high-end and has performed well so far. It's slim and fits easy in the hand when lighting a fine cigar.

Mar 08, 2023

Quit after 1st use.Worked fine when we filled and tested it, but quit after 2 days. Extremely disappointing as it was an anniversary gift. Obviously cant return it now that it has fuel in it (cant ship flammable things). Easy way for the company to sell a crap product and keep your money.

Mar 03, 2023

It looks nice, the top does not open when igniting, very bulky/large lighter..The lighter looks nice but the top does not open easily, has barely any edge to lift the top with (is also smoothed), does not open when igniter is pressed, and the lighter is about 50% larger than I expected it to be.

Feb 25, 2023

Broke within 25 days. Only used on weekends.Picked the lighter up today and lit a cigar. Unfortunately the button stuck in and continued to burn until I smacked it on the table. Mine could be an outlier but be careful..

Feb 25, 2023

Doesnt work.Bought twice. 1st time didnt work. Second time didnt work.

Feb 24, 2023

Great when it worked!.This lighter only worked for about two months! Awesome looking but doesnt work for long

Feb 21, 2023

Love it.Works like a charm.

Feb 19, 2023

Lighter does not work.The media could not be loaded. Great aesthetic and poor performance. The lighter does not sustain a flame

Feb 18, 2023

Sucked.Right out of the box it didnt work.

Feb 16, 2023

Honest Review.Lighter is badass. Looks great. Quality is great. Finishing is awesome. Easy to use. Doesnt come with butane. Package only contains lighter and manual.

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