61
Fair
6

Is PROMISE a good brand?

Does PROMISE make good products? We`ve analyzed customer feedback for of the products produced by PROMISE and have determined that this brand has a product quality score of 61 which is Fair.

Total Reviews:  
121
1 Year Trend
Product Quality Score (PQS) is a measure of product quality and is scored out of 100.A Product Quality Score of 61 means that 61% of the customer feedback was positive and (39%) of the customer feedback was negative. A PQS closer to 100 indicates that a product has few issues overall and is Wow/Great.
 
Weak
1 - 49
 
Fair
50 - 69
 
Good
70 - 79
 
Great
80 - 89
 
Wow
90 - 100
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Dec 25, 2022
Solid but finicky.Its a solid lighter, looks great, nice size, but it doesnt work well! Its VERY finicky and you have to have it turned up as high as possible to get a lasting flame. Sometimes you have to click it 5-6 times before it works. I would not purchase one again, but its okay for the price I guess.
Dec 24, 2022
Absolutely gorgeous sturdy lighter.The only real drawback is it does not come with gas. You will need to order that separately but once you get it filled it works excellently.
Dec 24, 2022
Does it come with gas in it or does mine not work because it doesnt even turn on.The media could not be loaded.
Dec 23, 2022
Great lighter.Had this lighter for 4 years already and its still going strong. Has held together through everything I put it thru. Lost it for like 6 months in my tackle box (which nothing last for long in there, everything rusts out in like a month) and it survived with no rust at all. Only thing I would say its not wind proof unless you just filled it up with butane. You have to buy butane separate. The gold hasnt chipped neither the wood grain. The wood is a lighter color than the picture.
Dec 19, 2022
Great lighter and customer service!!.I absolutely love this lighter. The quality is really nice and it works great! I received a defective lighter and put in a request for a replacement. They shipped one out to me and everything was resolved! I highly recommend!
Dec 13, 2022
Not wind proof.There was a stiff breeze and the flame was immediately blown out. Not worth it
Dec 13, 2022
It leaks fuel Im not satisfied with it send me another one they dont leak.It leeks the fuel out butane
Dec 08, 2022
Nice flame when it works, but a bit finicky.I wanted a nice reliable lighter so I could stop messing with the disposable ones. My impression of this one so far is that it's "just okay". At first I thought it was defective because I couldn't get it to flame hardly at all, until I realized that you have to open the gas valve *almost all the way* before it works at all. If I try to restrict it more to get a smaller flame, I get no flame at all, and even with it fully or almost-fully open, it sometimes takes a couple tries. It seems to help i
Dec 04, 2022
Does not ignite after two uses.Igniter does not work after 2 times of use
Dec 03, 2022
Does not stay lit.Lighter only lights for a second and if you bring anything into the flame it goes out.
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