67
Fair
37

Is Google a good brand?

Does Google make good products? We`ve analyzed customer feedback for of the products produced by Google and have determined that this brand has a product quality score of 67 which is Fair.

Total Reviews:  
991
1 Year Trend
Product Quality Score (PQS) is a measure of product quality and is scored out of 100.A Product Quality Score of 67 means that 67% of the customer feedback was positive and (33%) of the customer feedback was negative. A PQS closer to 100 indicates that a product has few issues overall and is Wow/Great.
 
Weak
1 - 49
 
Fair
50 - 69
 
Good
70 - 79
 
Great
80 - 89
 
Wow
90 - 100
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Dec 30, 2022
Must have C-wire or Google adapter.Not clear from any of the front-end research I did. This unit needs power, and for that it has to be connected to a C wire in the system; my system does not have one. Google will send a free C-wire substitute module -- in 10 days -- and it requires re-wiring of the main heating system control board output... PER THERMOSTAT. WAY too much trouble for what I wanted. The Good Stuff -- really nice product, likely will work well with a C-wire system. The app-driven installation is pretty slick. Too b
Dec 30, 2022
A fine thermostat but not very smart.I had to replace my Lennox smart thermostat because it was malfunctioning and chose the Nest. The installation is incredibly straightforward thanks to the guide within the Google Home app. The thermostat works just fine at controlling our furnace over the past year. Where it falls flat is in its smarts. The software is surprisingly barebones. You can't even set up multiple schedules so you can easily switch between seasons. Switching from a summer to winter schedule involves reprogramming it eve
Dec 30, 2022
Did not work.First off, the touch controls are very frustrating. There is no dial and it is not touch screen. Instead you swipe your finger on the sides of it and tap it to select things. Very frustrating to learn and get used to. My main complaint is that it only partially worked even though google claimed it was compatible with my system. We only have a R Y G W system, no C. It would stay on, run the ac, and work with the app and Alexa, but when trying to run the heater, it also ran the ac at the same time
Dec 29, 2022
EXACTLY AS DESCRIBED!.EXACTLY AS DESCRIBED! WORKS GREAT, LOOKS GREAT!
Dec 29, 2022
Infinite Wisdom of Google - Taste Your Own Cooking.This would be my 5th purchase of a product since Google acquired Nest, and ruined it by overcomplicating just about everything you could. I try to find older products that pre date Google. The Nest app and systems are 1000% easier to navigate and actually work without losing hours of time. This will be sent back to no fault of Amazon, the Google Home app is rediculous. Guess I'm just living in the past where it was simple to hook up something that actually worked as intended. Miss you Nest...
Dec 29, 2022
Not easy to adjust.Its almost impossible to adjust directly from the thermostat. Google Home has to be use to control thermostat.
Dec 29, 2022
WARNING: These thermostats do not connect to WIFI 5 network and customer service is no help..This thermostats do not connect to wifi at the initial setup. Called up the Nest customer service and they could not help. Recommended to return the product.
Dec 29, 2022
Does not work with Nest app. Leave it to Google do something so stupid..Does not work with Nest app. Leave it to Google do something so stupid.
Dec 29, 2022
Awesome way to conserve energy.The media could not be loaded. We installed this thermostat after an old manual smart thermostat failed. I expected to be sending it back however, we have grown to really like it were using it currently for upstairs which ass being empty-nesters doesnt get visited often and have already noticed a good chunk of our power bill has dropped as well as being able to set the comfort settings so when we do come up here it is comfortable.
Dec 28, 2022
Works great.Easy and quick to hookup, easy to set up in Google home and easy to control temperatures in the house. Plus, it's so much nicer to look at than the old 1984 off white thermostat
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