Is De'Longhi a good brand?

Does De'Longhi make good products? We`ve analyzed customer feedback for of the products produced by De'Longhi and have determined that this brand has a product quality score of 78 which is Good.

Total Reviews:  
1 Year Trend
Product Quality Score (PQS) is a measure of product quality and is scored out of 100.A Product Quality Score of 78 means that 78% of the customer feedback was positive and (22%) of the customer feedback was negative. A PQS closer to 100 indicates that a product has few issues overall and is Wow/Great.
1 - 49
50 - 69
70 - 79
80 - 89
90 - 100
Work at De'Longhi? Unlock additional insights

Mar 22, 2023
Fail after a year - DO NOT RECOMMEND.It was great when I first received it. But a little after a year its no longer good. I tried depressurizing and its a no go. Disappointed as I really loved the product
Mar 22, 2023
The item CRACK.The item creCK
Mar 22, 2023
Pressure guage full of steam after 5 mo use.This machine can make good coffee, but the instructions could be improved, especially for descaling. After 5 months of light use, my pressure guage is full of steam -- it still works, but it's annoying.
Mar 17, 2023
Don't wast your time.I ordered this now over 3 months ago and it still doesn't work and I still haven't been refunded.. do your self a favor and buy a Jura. Bought an Jura Ena 8 and will never look back!!!
Mar 15, 2023
pretty good all things considered.Ive was a barista for over 5 years and for the price this is a great espresso machine. Now i wish it heated the milk with the frother, which i rarely use. I would say just getting a little hand milk frother is just the same and easier to clean. The shots come out nice it took me a few tries to figure out the right pressure for the tamp, its just a plastic scoop and a round end. If youre new to making espresso i would say buying a nicer tamp might make your experience easier. But for the price an
Mar 12, 2023
Ok espresso, terrible milk frother.Milk frother wand is too short and can't be moved enough to use with larger or deep pitchers. Even the De'Longhi pitcher doesn't fit. Wish I could return this.
Mar 12, 2023
Does not work right out of the box..Zero out of five stars. Do not recommend this product. Arrived defective. It would not cycle any water through the machine. Spent over 4 hours going through set up procedure repeatedly, troubleshooting and Google searches for a fix. Nothing worked, definitely should have should have paid attention to the amount of negative reviews of the same problem. Will be returning and purchasing a more reliable brand.
Mar 10, 2023
Frother broke already!.I loved it till it broke. It makes great espresso, but the frother broke already. Makes you wonder how long the rest will work. I guess I should have paid more for the Breville but this was my first experience into making espresso and was unsure if I wanted to spend that kind of money yet
Mar 09, 2023
Problems from day one!.I should have listened to the reviews with issues. This unit gave me problems from day one. Got stuck on descaling the moment it turned on and would not stop. Power resets, and descaling wouldn't fix it. Even worst Amazon would not take it back as a return. Youre sent to the manufacturer to try to repair. Total failure in customer service of such a high dollar item. Buyer beware. I would not buy online again.
Mar 08, 2023
Great purchase!!.I love it. It makes a perfect espresso. The only complaint is that it doesn't turn off automatically, but I can live with it.
Want to improve your Product Quality and Brand Experience Score?