Does Balsam Hill make good products? We`ve analyzed customer feedback for of the products produced by Balsam Hill and have determined that this brand has a product quality score of 83 which is Great.

Total Reviews:

1 Year Trend

Product Quality Score (PQS) is a measure of product quality and is scored out of 100.A Product Quality Score of 83 means that 83% of the customer feedback was positive and (17%) of the customer feedback was negative. A PQS closer to 100 indicates that a product has few issues overall and is Wow/Great.

Weak

1 - 49

Fair

50 - 69

Good

70 - 79

Great

80 - 89

Wow

90 - 100

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Feb 03, 2023

Best Christmas tree ever.Very well built

Jan 18, 2023

Only one section of lights worked..Defective and very expensive.

Jan 14, 2023

no headline.very much as described , worth the money

Jan 04, 2023

Do not purchase.Most lights did not come back on this year. Top was completely out and bottom branches were out. Some bulbs in the middle out. did not light. We used spares, but did not fix the problem. Last year no issues. Thought Balsam Hill was quality. Go to Home Depot.

Jan 04, 2023

Balsam Hill manipulates images to make their trees appear "more realistic.".Balsam Hill tree photos have been manipulated to hide the center pole and make the tree appear thicker and more realistic. I ordered a tree and was immediately disappointed. When I tried to return it, Balsam Hill said they would not accept any returns after Christmas (despite being within the 30-day window). Don't buy the "most realistic tree" line. The photos have been altered.

Dec 24, 2022

took my wife awhile to fluff it, but once done it is beautiful.takes some time to fluff from being flat from shipping. once done though it's very full and beautiful

Dec 22, 2022

Great tree.Look real! Easy to assemble. Love that it comes with a bag to place it in as well as gloves for fluffing.

Dec 22, 2022

Quality.Very nice and authentic looking tree. You will need to put in the effort of shaping it but it is worth it.

Dec 22, 2022

Great quality. Amazing customer service..Love look, ease and multiple light functions. Above and beyond customer service. This is the very first artificial tree weve owned, in my 64 years of lifetime. I acquiesced due to entertaining a large party so early in December that I knew a live tree would not last thru Christmas. Very, very happy with this tree!!

Dec 20, 2022

Some of the branches were unlit.Easy to set up, but fluffing out all the branches is tedious. Some of the lights on a couple branches didnt light up. Probably shouldve got the LED version. Still, its pretty and looks good. Almost real. Close enough anyhow.

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