Our Product Roadmap & Vision
Explorer: eCommerce Consumer Insights Dashboard
All insights across all data sources in one easy to use dashboard.
Product Attribute Sentiments
Quickly view sentiments of the various product attributes related to your product and industry (ie. absorption, flavor etc.). Topics are automatically extracted and you can specify ones that matter. Drill down to the brand and SKU level.
Business Metric Sentiments
Get insights via the sentiment of non product attributes, or business metrics such as the Buying Experience or Customer Service.
Competitor Benchmarking & Discovery
Channel Insights
See how your products are doing across all channels. Insights at the brand and SKU level and versus competitors
Brand & SKU level Insights
Drill down by brand and SKU across the various different data points like channel, star rating, and sentiment including data on competitors.
One Number Scores
We provide Scores like Trial vs Repeat Scores, Satisfaction Scores, Sentiment scores to easily benchmark and serve as a frame of reference for continued innovation, improvements and growth.
Reviews Categorization & Score by Business Metric
Easily view reviews, scores and sentiments in various views
Automated Feedback Monitoring
Get alerts for metrics such as low ratings, potential crisis or large detected changes in product attribute or business metric sentiment
Topic Clouds
Get high level word clouds based on key topics. A quick way to get a qualitative set of insights.
Trendlines
Select a date range and quickly see trends over that time period for your products at the brand and SKU level and versus competitors.
Advanced Filtering, Sorting & Advanced Search
Slice, dice, sort and search through data in any which way to best suit the objectives of your report
Data Sources
Derive insights from data across multiples sources, including Amazon, Marketplaces, Review providers, Mobile App Stores, eCommerce platforms and even custom data formats & APIs.
