Plans & Pricing
We've made significant advancements in transformer-based topic modeling, training, and inferencing. Thanks to these breakthroughs, we're proud to offer flat-rate, unmetered pricing in an industry that still relies on usage, query, credit, or token-based models. No Credit Nonsense. No Tokens. No Throttling. Unlimited Feedback Volume.
< 100 employees $495/month or $5,000 annually
> 100 employees $4,995/month or $50,000 annually
Feedback Data
Data Volume
The more feedback records, the merrier
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Number of Users
We believe everyone at the company should have a seat at the table.
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Number of Data SourcesFrom (A)mazon to (Z)endesk, we've got you covered with built-in connectors to hundreds of feedback sources
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Automated Voice Transcriptions
Ideal for capturing valuable feedback from support, customer care, or sales calls
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PII Redaction
PII automatically redact to ensure privacy and compliance in data handling
Automated Voice Transcriptions
Ideal for capturing valuable feedback from support, customer care, or sales calls
Text (PDF, Word, TXT, CSV, XLSX) Audio (MP3, WAV) Video (MP4, MOV)
Text (PDF, Word, TXT, CSV, XLSX) Audio (MP3, WAV) Video (MP4, MOV)
Core Features
Unified Feedback Repository
Single source of truth all in one place
User-friendly analytics suite
Powerful insights, user-friendly UI, easy dashboards, and automated data summaries and visualizations
Automated Topic & Theme Discovery
Deterministic Topic Modeling (unlike ChatGPT and other LLMs - No Hallucination – No Bias’s
Sentiment analysis
Understand customer sentiment
Revenue Impact Analysis
See how customer feedback influences your revenue at topic level
Predictive Analytics
Leverages historical data to forecast future trends and guide decision-making
Fact Verification
Test the truthfulness of statements in text using NLP
techniques
Competitor Monitoring
Benchmark and compare competitors' feedback and reviews for strategic insights
Keyword Alerts
Get instant or scheduled alerts for key terms
Anomaly Alerts
Get instant or scheduled alerts for anomalies
Slack and Teams Integration
Receive real-time notifications directly in Slack and Teams for seamless collaboration.
Powerful Semantic Search
Google-like search across feedback, focusing on meaning, not just words
100+ Languages
Analyze feedback across the globe
Comprehensive Feedback
Aggregation Consolidate brand and product feedback from various systems for holistic insights
Unified Feedback Integration
Seamlessly merge public and private feedback sources for complete insights
Precise Feedback Tagging
Automatically link unstructured feedback to specific products using Model#, UPC, or SKU.
Exports
Seamlessly export insights to data and visualization tools like Power BI, Looker, or Tableau
Generative AI – indelliaGPT(tm)
Generate Content based on deterministic insights
Chat with your feedback
Summarize customer feedback
Customer Success and Support
Onboarding with product export
1 Team Onboarding
As Needed
Support
Email + Chat
Email + Chat + Toll Free
Custom contract
Single sign on (SSO)
